Help Center — Audio City

Contact Support

Need help? Reach out to us directly through any of the following methods:

📱

+256 704 861 228

✉️

Email

chilafrican@gmail.com

We typically respond within 24 hours. For urgent matters, please use WhatsApp for faster response.

Frequently Asked Questions

How do I upload my music?

Go to the "For Artists" section or visit the Artist Corner. You'll need to create an account first, then you can upload your tracks in MP3, WAV, or FLAC format (max 50MB).

How do I create an account?

Click "Create account" in the header, fill in your username, email, and password, agree to the Terms & Conditions, and you're all set!

Can I use the mastering tools for free?

Yes! Audio City offers free mastering tools. Some premium features may be available for purchase, but basic mastering is free for all users.

How do I report inappropriate content?

Use the report feature available on content and user profiles, or contact us directly via WhatsApp or email with details about the violation.

Who created Audio City?

Audio City was developed and founded by Nico Pan Beats, a Ugandan music producer, to bridge the gap between music fans and artists. Learn more on our About page.

Still Need Help?

If you couldn't find what you're looking for, don't hesitate to reach out:

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